FindMyData Frequently Asked Questions

Have questions? We've got answers for common problems about the product, license, compability, refund, and more.

  • What's the difference between the trial version and the full version?

  • The software cannot detect my iPhone/iPad after I connect it to PC with the USB cable. What should I do?

  • Can I recover the data from a factory reset iPhone or iPad?

  • The software only recovered part but not all of my lost data on iPhone. Why?

  • Can FindMyData recover the lost iPhone data back to iPhone directly, as they were before the data loss?

  • Can I recover the data from an unresponsive or black-screen iPhone or iPad?

  • Can FindMyData recover data from a disabled iPhone?

  • Is the data recovery 100% guaranteed?

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