“I think my iPhone 6 died last night. After putting the device on the charger and then turning it on, the iPhone got stuck on the white screen. My device does not have any cracks on it. It does not feature any water damage. Could you please help me get rid of this iPhone 6 white screen? Thank you, guys!” – Tim, discussions.apple.com
The iPhone stuck on white screen issue is extremely annoying, as well as the black screen of death issue. You cannot call, you cannot listen to music, you cannot take your favorite group photos, in short, you can do nothing with the device. In most instances, the iPhone white screen problem can be fixed quite easily. In this article, we will show you the top solutions you can use when you experience the iPhone 7 white screen. However, before we show you the solutions, let’s see the main causes of the iPhone stuck on white screen issue.
Why is Your iPhone Stuck on White Screen?
The iPhone white screen issue has a number of causes. These causes include the ones we have outlined below:
- Failed Software Update – A large number of iDevice users have reported that the iPhone 6 white screen issue appeared while updating their iOS version.
- Failed Jailbreak – If your jailbreak attempt fails before you complete the whole process, there is a chance of dealing with the iPhone 7 white screen problem.
- iOS bugs – iOS, especially the older versions, feature some bugs. These bugs could be the reason you are dealing with the iPhone stuck on white screen issue.
- Hardware Issue – If the iPhone software is not the reason behind the iPhone stuck on white screen problem, there is a chance that the iPhone has a hardware issue. The device could have suffered hardware damage without your knowledge. The damage could have disconnected the screen from the motherboard. Also, hardware failure, which happens over time, could be the reason your iPhone is stuck on the white screen.
How to Fix the iPhone White Screen Problem
1. Try the Triple-Finger Tap
This is not a solution to the iPhone white screen issue. However, there is always the chance that you are not actually dealing with the iPhone white screen of death. You or someone else could have enabled screen magnification. If you zoomed in on something super-white, it may appear as if you are dealing with the iPhone white screen of death.
To fix a magnification issue, you will simply need to hold 3 of your fingers together and then use them to double-tap the screen. If the device screen had been magnified, this will force it to go back to the normal view. To turn the magnification feature, follow the steps below:
Step 1: Open Settings > General > Accessibility > Zoom.
Step 2: Toggle the feature off.
2. Hard Reset the Device
If you try the above solution and it fails to produce the expected results, you can try hard restarting the device. If the iPhone 6 white screen is a result of some iOS glitches, a hard restart should fix the problem. To apply this solution, use the steps below:
On iPhone 8 and Later
Step 1: Quick-press the Volume Up button.
Step 2: Quick-press the iPhone’s Volume Down button.
Step 3: Press and keep holding the Side/Power button until the Apple logo shows on the screen.
Step 1: Press the Volume Down and the Sleep/Wake buttons together.
Step 2: Release the buttons when you see the Apple logo on your screen.
iPhone 6S and Earlier
Step 1: Press and hold both the Home and Power buttons.
Step 2: Wait for the Apple logo to appear before releasing the buttons.
For iPhones which still feature the Home button, you can use a combination of three buttons if the hard restart did not work. Follow the steps below to see if this may fix the iPhone 6 white screen issue:
Step 1: Hold the Home, Volume Up, and Power buttons all at the same time.
Step 2: Keep holding the buttons until the screen turns off.
Step 3: Release the buttons when the Apple logo appears on the screen.
Note: This option may not work on iPhone 8 and later. This is because these devices do not have the Home button.
3. Use the Recovery Mode
The next solution that can help you get rid of the iPhone stuck on white screen issue is putting the device in recovery mode and then restoring the iPhone via iTunes. The Recovery Mode is an ideal solution when it comes to solving software-related issues. To try this solution, follow the steps below:
Step 1: Connect the iPhone to your computer using its USB cable.
Step 2: If iTunes does not launch automatically, launch it manually.
Step 3: Put your device in Recovery Mode. The steps for this will vary depending on your iPhone model. We have all the steps for the different iPhone models below:
- iPhone 8 and later: Press and let go of the Volume Up button. Next, press and let go of the Volume Down button. Finally, press and keep holding the Side (Sleep/Wake) button until you see the recovery mode screen.
- iPhone 7/7 Plus: Press and hold the Side and Volume Down buttons until you see the Recovery Mode screen.
- iPhone 6S and Earlier: Press and keep holding the Home and Sleep/Wake buttons. When the Recovery screen appears, release both buttons.
Note: The Recovery Mode screen generally features a cable pointing to the iTunes icon.
Step 4: After putting the device in Recovery Mode, you will need to follow the onscreen instructions which appear on your iTunes to restore the device. if this option fails to get rid of the iPhone white screen issue, use the next solutions.
4. Try the DFU Mode
The DFU (Device Firmware Update) Mode is more powerful when compared to the Recovery Mode. If the Recovery Mode did not fix your issue, you may want to try the DFU Mode. The Mode makes it possible for you to make changes to the device’s operating system. While this solution is trickier and a little bit more complex, it is worth trying. We have the steps you need to follow below:
Step 1: Connect your iDevice to your computer. Launch iTunes.
Step 2: Turn the device off, as you would normally.
Step 3: Put the device in the DFU Mode by following the steps below:
- iPhone 8 and Later: Press and keep holding the Side button for approximately 3 seconds. While still holding the Side button, press the Volume Down button. Hold both buttons for approximately 10 seconds (Note: If the Apple logo appears, you have to start again). Release the Side button but continue holding the Volume Down button for 5 additional seconds. As long as your screen stays black and does not Show the Recovery Mode screen, you should be in the DFU Mode.
- iPhone 7/7 Plus: Click and hold both the Side and Volume Down buttons. Hold the buttons for approximately 10 seconds (Note: If the Apple logo appears, you may have to start again). Let go of the Side button and then keep holding the Volume Down button for 5 additional seconds. If the screen remains black, the iPhone will be in the DFU Mode.
- iPhone 6S and Earlier: Hold the Home and Sleep/Wake buttons for about 10 seconds. Release the Sleep/Wake button and then keep holding the Home button for 5 extra seconds. If your screen stays black, you will be in the DFU Mode.
Step 4: A pop up should appear on your iTunes after you put your iPhone in the DFU Mode. Follow the onscreen instructions on iTunes to fix your iPhone.
5. Remove the Battery
Some iPhone users reported online that they were able to get rid of the iPhone white screen of death by simply removing the battery and then replacing and powering the device on. To remove the iPhone battery, you will have to remove 2 screws which should be available at the bottom of your phone and then 2 more at the top so that you can lift up the device’s screen. If this appears too complicated, you can ask someone who has done it before to help you.
6. Turn Auto-Brightness Off
If one of the solutions outlined above has managed to help you get rid of the iPhone white screen issue, you will need to head over to the Display and Brightness settings and toggle off Auto-Brightness. While this is not an iPhone 6 white screen solution, some iPhone users reported that after toggling the feature off, the iPhone 7 white screen of death stopped appearing. To turn off Auto-Brightness, follow the steps below:
Step 1: Open Settings > Display & Brightness.
Step 2: Toggle Auto-Brightness off.
7. Contact Apple Support
If the solutions above fail to work, there is a chance that the iPhone stuck on white screen issue is a result of a hardware problem. You can call Apple Support to schedule an appointment. The Apple Support team can help you fix the hardware issue.
If you are dealing with the iPhone stuck on white screen problem, you can try the solutions outlined above to try and get rid of the issue. It is worth noting that if the issue is not being caused by software problems, the solutions above may not help you fix it. If you try our fixes without success, it might be time to have your device checked by an iDevice repair professional.